Shipping policy
SHIPPING TIME - FREE SHIPPING
All orders are processed within 1-2 business days. Shipping takes 4-7 business days, depending on your location and courier processing times. Please note that all timeframes refer to business days.
Your order means a lot to us. That's why we offer secure and reliable delivery options for each item. Orders are shipped with Royal Mail.
You'll receive a Track & trace number via Email once your order is shipped.
Free Shipping:
Your satisfaction is our highest priority. That's why we offer free shipping for all orders.
No Hidden Costs:
We believe in transparency and honesty. The price you see at checkout is the final cost. There are no hidden fees or unpleasant surprises.
Easy Ordering:
Ordering from us is simple and effortless. Enjoy free shipping for all your orders.
Delivery Schedules:
Orders placed before 7:00 PM CET are processed within 1-2 business days. Expect shipping within 4-7 business days after processing. Total Delivery time: Please allow a total of 5-9 business days from the time your order is placed to receive your purchase
Delivery Days:
Our deliveries take place from Monday to Friday, allowing you to receive your order on a day that suits you best.
Efficient Processing:
We aim for efficiency in our order processing. Our processing time is short, usually 1-2 business days, including careful packaging.
Shipping via Royal Mail:
You can rely on Royal Mail for fast and secure delivery of your orders.
Shipping Methodology:
Our standard shipping service is free for you. We handle your order with the utmost care.
Easy Order Tracking:
Transparency is important to us. You will receive detailed tracking information to closely monitor your order.
Detailed Tracking Information:
A tracking number is provided for real-time updates on the status of your shipment.
User-Friendly Status Check:
We make it easy for you to check the status of your order through simple instructions on our website.
Customer Service at Your Service:
We are always ready to assist you and answer any questions you may have.
Addressing Missing Items:
If you notice missing items in your order, please contact us immediately via our email address info@thebritishgentlemen.com. We will respond promptly to resolve the issue.
It’s important to ensure that the shipping address is accurate and complete, as any mistakes or missing details are the responsibility of the customer and may lead to delays. If an order is lost due to an incorrect address, it will not be eligible for a refund. We do our best to ensure timely delivery and appreciate your understanding.
Easy Returns:
Our Returns & Exchanges policy allows returns within a period of 30 days after receiving your order. Please note that the cost of return shipping is the customer's responsibility. If you have any questions about returns, please contact us for assistance.
Business Contact Information
Email: info@thebritishgentlemen.com
Phone support: +441224980541
Contact us: Contact page
Company: The British Gentlemen - 89732820
VAT-Registration Number: NL004756296B91
Registered Business Address: Frittemastate 21, 8925 AC Leeuwarden, NL
Our Customer Support is available Monday to Friday: 9AM - 5PM CET